Roth Pump Privacy Policy

Effective Date: 11/20/24

At Roth Pump Company, we are committed to protecting your privacy and ensuring a positive experience while using our website, www.rothpump.com. This Privacy Policy explains how we collect, use, and safeguard your personal information, including information collected through our webform and by using Google Analytics.

By using our website, you agree to the practices described in this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website. Below are the types of data we collect:

a. Personal Information
Webform Data: When you fill out our contact or inquiry form, we may collect the following information:
Name
Email address
Phone number
Company name
Address
Any additional information you provide in the form (e.g., questions, comments, product inquiries)

b. Non-Personal Information
Google Analytics: We use Google Analytics to collect information about how users interact with our website. This includes:
IP address
Browser type and version
Device type (desktop, mobile, tablet)
Operating system
Pages visited, duration of visits, and referring URLs
Geographic location (city/country)
his data is used to analyze website traffic and user behavior to improve our site and services.

c. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website, such as remembering your preferences or tracking your interactions with our website. Cookies are small text files stored on your device that allow us to analyze web traffic and behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries: If you submit a form on our website, we will use your contact details to respond to your questions, requests, or product inquiries.
To improve our website: We analyze the data collected via Google Analytics to understand website usage, improve the design and functionality of the site, and ensure we provide relevant content and services.
To send communications: If you provide us with your email address, we may send you updates, newsletters, product information, or promotional offers related to our manufacturing services. You can opt-out of these communications at any time.
To process transactions: If you engage in any transaction (e.g., purchasing products or services), we may use your information to complete the transaction and provide necessary customer support.
To comply with legal obligations: We may need to use or disclose your information to comply with applicable laws, regulations, or legal processes.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
We limit access to your information to authorized personnel who need it to provide our services. Additionally, we may use encryption and other security technologies to protect sensitive data.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share personal information with trusted third-party service providers who help us operate our website, process payments, analyze website usage (e.g., Google Analytics), and respond to your inquiries.
Google Analytics: Google Analytics collects data on how users interact with our website. Google may use this data to provide website traffic analysis.
Legal Compliance: We may disclose your information to comply with legal obligations, enforce our site policies, or protect our rights, property, or safety, or the rights, property, and safety of others.

5. Cookies and Tracking Technologies

Cookies are used on our website to improve your experience and to analyze website traffic. Google Analytics uses cookies to track website usage and behavior, helping us understand how users interact with our site.
You can manage cookie preferences through your browser settings, including the option to block or delete cookies. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as:
Access: You have the right to request access to the personal data we hold about you.
Deletion: You have the right to request the deletion of your personal data under certain circumstances.
Opt-Out: You can opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, please contact us using the contact information provided below.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected personal data from a child under 13, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page with a new effective date. Please check this page periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us via the options location on the contact page of this website.